If Chrome works properly after you disable the antivirus software, contact the vendor of your antivirus software and ask them for advice, or install a different antivirus solution. (Consult your antivirus documentation for instructions on disabling it.)
To see if that’s the problem for you, temporarily disable your antivirus program and firewall and check if the problem persists. Your problem is sometimes caused by interference from antivirus software. Fix 2: Disable your antivirus temporarily If your browser still won’t open after the reboot, read on and try the next fix. A simple reboot wipes away the current state of the software and fixes issues associated with it. To see if there’re any programs preventing your browser from working correctly, try restarting your PC. With the file location open, press the Windows logo key + R, type shell:startup, then select OK. If there isnt an option for Open file location, it means the app cant run at startup. Right-click the app, select More, and then select Open file location.This opens the location where the shortcut to the app is saved. Sometimes, certain applications running on your computer may conflict with Google Chrome, causing it to fail. Select the Start button and scroll to find the app you want to run at startup. Just work your way down the list until you find the one that works. If you’re experiencing this frustrating issue now, take a deep breath and try the fixes below. But, occasionally, you might run into issues like Google Chrome not opening.